Skip to Main Content

ILLiad - UTEP Library

Enter your user information below (UTEP username and password). Then press the Logon to ILLiad button to continue.

Interlibrary Loan FAQs

Who can use ILL services?

UTEP Faculty, Staff and Students may use the service at no cost.

How long does it take to receive ILL items?

The average time for returnables (physical items) is from 7 to 11 business days. Scanned Articles/Book Chapters are delivered electronically and they usually arrive in 24-72 hours. Requests sent internationally usually take considerably longer.

How long is the loan period?

The loan period for materials borrowed from other libraries is set by the lending library and is indicated on a band placed on borrowed items. In the interest of maintaining good working relationships with lending libraries, due dates must be honored.

Where do I pick up or return ILL items?

ILL returnables (physical items) may be picked up and returned at the Access Services Desk. You will have to present an ID and sign a request slip when picking items up.

Can I renew my loan?

It depends on the library that provided the item. It will clearly state if the item is not renewable on a band placed on the item's cover. If it does not have the "No Renewal" stamp, you may submit a renewal request through ILLiad. Make sure you do it at least 2 days before the due date. Once the lending library responds to the renewal request, you will receive an email with a new due date.

Have specific questions about ILL services?

Best way to reach us is via email: