UTEP Faculty, Staff and Students may use the service at no cost.
The average time for returnables (physical items) is from 7 to 11 business days. Scanned Articles/Book Chapters are delivered electronically and they usually arrive in 24-72 hours. Requests sent internationally usually take considerably longer.
The loan period for materials borrowed from other libraries is set by the lending library and is indicated on a band placed on borrowed items. In the interest of maintaining good working relationships with lending libraries, due dates must be honored.
ILL returnables (physical items) may be picked up and returned at the Access Services Desk. You will have to present an ID and sign a request slip when picking items up.
It depends on the library that provided the item. It will clearly state if the item is not renewable on a band placed on the item's cover. If it does not have the "No Renewal" stamp, you may submit a renewal request through ILLiad. Make sure you do it at least 2 days before the due date. Once the lending library responds to the renewal request, you will receive an email with a new due date.
Best way to reach us is via email: email@example.com